Privacy policy

Last updated: June 5, 2025

This Privacy Policy describes how Nutrimylk (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://trynutrimylk.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.


1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will revise the “Last updated” date and post the updated policy on the Site. Your continued use of the Services after the update constitutes your acceptance of the revised policy.


2. Personal Information We Collect

a. Information You Provide to Us

  • Contact Information: name, email, phone number, billing and shipping address.

  • Account Details: username, password, and other authentication data.

  • Order & Payment Info: purchase history, order details (note: payment information is processed securely by third-party processors like Shopify or Stripe—we do not store your full payment details).

  • Customer Support: any data provided when contacting support (e.g., emails, messages).

b. Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, referring URLs.

  • Usage Data: pages visited, time spent on pages, links clicked, interaction with our content.

  • Cookies & Similar Technologies: we use cookies, pixels, and tracking technologies (e.g., Facebook Pixel, Google Analytics) to collect browsing data for analytics, remarketing, and personalization.

c. Information from Third Parties

We may receive information from third-party services (e.g., advertising partners, data analytics providers, payment processors, Shopify) and combine it with your account data to improve Services and marketing relevance.

3. How We Use Your Information

We use your personal information for purposes including to:

  • Provide, personalize, and improve our Services

  • Fulfill and manage orders, payments, returns, and customer service

  • Communicate with you (e.g., transactional messages, marketing emails with your consent)

  • Analyze and understand usage trends and preferences

  • Prevent fraud and ensure security

  • Comply with legal obligations

4. Sharing Your Personal Information

We may share your information with:

  • Service providers: such as hosting providers, payment processors, shipping services, email marketing platforms, analytics tools (e.g., Klaviyo, Google Analytics, Meta Ads).

  • Legal authorities: if required by law, court order, or to prevent harm or fraud.

  • Business transfers: in the event of a sale, merger, or acquisition of our business.

We do not sell your personal information in exchange for monetary consideration.

5. International Data Transfers

If you access our Services from outside the United States, please note your information may be transferred, stored, and processed in the United States and other countries where our partners or service providers operate. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses under the GDPR).


6. Your Rights and Choices

a. Under the GDPR (EU/UK Residents)

You have the right to:

  • Access and request a copy of your data

  • Correct or delete your personal information

  • Withdraw consent at any time

  • Object to processing for direct marketing

  • Lodge a complaint with your data protection authority

b. Under the CCPA (California Residents)

You have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of any "sale" or "sharing" of your data for advertising purposes

  • Not be discriminated against for exercising your privacy rights

You can exercise your rights by contacting us at info@nutrimylk.co.


7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy (unless a longer retention period is required by law). You may request deletion at any time.


8. Cookies and Tracking Technologies

We use cookies to:

  • Enable core functionality (e.g., shopping cart)

  • Analyze website traffic

  • Improve your browsing experience

  • Deliver personalized ads

You can manage cookie preferences via your browser settings. For more details, refer to our [Cookie Policy] (link if separate).


9. Security

We implement technical and organizational safeguards to protect your personal information, but no method of transmission or storage is 100% secure. Use our Services at your own risk.


10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: info@nutrimylk.co